Our Practice

• Implementing Microsoft Dynamics CRM systems for over 10 years
• Over 40 Successful Dynamics CRM implementations in Canada
• Ideaca’s Dynamics CRM group is one of the largest independently managed practices in Canada
• Microsoft Gold Certified Partner in CRM

With over 10 years of experience and 200 active consultants, our CRM Practice consistently delivers industry-leading solutions to a broad range of clients in Toronto, Calgary, Edmonton and Vancouver utilizing Microsoft Dynamics CRM technology. We have worked with Alberta Securities Commission, Cineplex, Descartes, Absolute Software, Radiant Communications and Catalyst Paper.

Read our Hitting the Mark with CRM Guide to learn how Ideaca can help ensure CRM success.

Contact us online by filling out our inquiry form or call 1-866-816-4332 to speak with one of our CRM and Microsoft Dynamics CRM specialists.

Benefits

On-Premises CRM: Deploy CRM in-house with Microsoft Dynamics CRM for greater control and flexibility.

• Take advantage of integration with your Microsoft Office productivity applications. You can even use your on-premises CRM solution from within Microsoft Office Outlook
• Achieve seamless integration with your Microsoft server infrastructure or with third-party add-ons tailored to your business
• Workgroup, Professional and Enterprise

On-Demand CRM: Jump-start your CRM initiatives with a Dynamics CRM Online solution.

• Streamline your CRM implementation and reduce your IT burden with a CRM solution that is hosted, updated and maintained by Microsoft
• Increase productivity with fast user adoption. Microsoft Dynamics CRM Online looks and feels like the Microsoft Office productivity applications that you and your employees use every day
• Quickly centralize customer information and streamline business processes
• Tailor Microsoft Dynamics CRM Online to your business and to the way you work – with easy to uses drag-and-drop configuration

Our Microsoft Dynamics CRM Capabilities

Industry solutions for Dynamic CRM:

1. Financial Services Enhanced CRM
2. Professional Services Enhanced CRM

Dynamics CRM solutions around:

1. Traditional Sales, Service and Marketing
2. xRM
3. Stakeholder Relationship Management
4. Social CRM
5. Portal Accelerators