GaleForce Solutions and Ideaca Team Up to Deliver Financial Services CRM Solutions
May 27, 2008
GaleForce Solutions, a Microsoft Gold Certified Partner specializing in customer relationship management (CRM) solutions for the financial services market, today announced the signing of a partnership agreement with Ideaca Knowledge Services, a leading Information Technology services company that provides business application solutions to the Canadian market. Ideaca will resell and deploy GaleForce Solutions Microsoft DynamicsTM CRM-based systems for wealth management, capital markets, and investment and retail banking in Canada.
As one of the first fully certified Microsoft CRM partners in Canada, Ideaca has been implementing Microsoft Dynamics CRM since its initial release, and has over 40 successful implementations to its credit and specific experience in the financial services space. Ideaca prides itself in developing industry-specific best practices and building creative solutions that address each client’s unique business challenges.
“This partnership will deepen our ability to provide our clients in the financial services industry with innovative solutions that meet their needs,” said Muneer Hirji, Ideaca CEO. “GaleForce has pre-built solutions that address specific aspects for wealth management, capital markets and banking organizations.”
GaleForce Solutions, founded in 2003, leveraged extensive CRM and industry expertise to built highly specialized financial services CRM technology, based on the Microsoft Dynamics CRM architecture. The suite of CRM solutions help financial organizations cultivate lasting, profitable customer relationships while addressing the unique business processes, security requirements and workflow specific to financial services lines of business.
“Working with Ideaca will make our purpose-built CRM solutions readily available to Canadian financial services organizations,” said GaleForce CEO Aziz Pirani. “We are pleased to be working so closely with a company that puts significant emphasis on understanding each client’s business needs and delivering solutions tailored to their exact requirements."
About GaleForce Solutions
GaleForce Solutions, a privately held and venture-backed company, has leveraged core Microsoft Dynamics customer relationship management (CRM) technology to create GaleForce CRM for Financial Services, a solution suite designed specifically to meet the unique requirements of wealth management, capital markets and investment and retail banking organizations. With GaleForce CRM for Financial Services, firms get a complete view of their customer, can improve client service, increase sales force productivity, reduce customer churn and increase market share. GaleForce Solutions is a Microsoft Gold Certified Partner headquartered in Vancouver, British Columbia. For more information, visit www.galeforcesolutions.com.
