Absolute Software upgrades to Microsoft Dynamics CRM 3.0 from Ideaca Knowledge Services
Absolute Software, leader in PC Theft Recovery and Secure Asset Tracking™ becomes one of the first organizations in the world to roll out Microsoft Dynamics CRM 3.0.
December 6, 2005. Vancouver, Canada
Ideaca Knowledge Services, a leading Canadian based consulting firm and Gold Certified Microsoft partner, announced today that Absolute Software (TSX-VEN: ABT), the leading provider of patented Computer Theft Recovery and Secure Asset Tracking solutions, has upgraded to Microsoft Dynamics CRM 3.0.
Absolute Software was one of a handful of companies in the world selected for the Microsoft Dynamics CRM 3.0 showcase program. This program provided Absolute Software and their Microsoft CRM partner iFusion Solutions, the unique opportunity to upgrade from Microsoft CRM 1.2 to 3.0 before the product was available to existing customers or the general public. Microsoft Dynamics CRM 3.0 is designed to work the way an everyday user does, works the way a business does, and works the way IT wants it to.
“The upgrade from Microsoft CRM 1.2 to Microsoft Dynamics CRM 3.0 provides our users CRM capabilities within a native Outlook experience, allows consistent customer processes with real-time business insight, and was fast to deploy with simple customizations.”, said Risa Zaleski, Director of Operations for Absolute Software. “Working with Ideaca and leveraging their extensive CRM expertise has helped us tremendously on a seamless upgrade from 1.2 to 3.0.”
“Ideaca is extremely honored to be one of the few partners chosen for the Microsoft CRM Showcase program. Absolute Software is one of those unique companies that truly understand both CRM strategy and technology,” said Tom Amerongen, Consulting Manager, Ideaca Knowledge Services. "Our consulting team worked closely with Absolute to customize a Microsoft CRM solution that is truly aligned with their business processes, and that is producing measurable results in Sales and Customer Service. Absolute’s deployment of Microsoft CRM v3.0 allows them to take advantage of enhanced functionality and improved performance, and thus increase their competitive advantage in the demanding high-tech sector.”
About Absolute Software
Absolute® Software Corporation (TSX: ABT) is the leader in PC Theft Recovery and Secure Asset Tracking™ with more than 500,000 subscriptions under management. The company’s uniquely patented Computrace® technology is optimized for remote and mobile users. Absolute Software provides organizations the ability to track their computing assets, manage leased computers, ensure software license compliance, deter computer loss, protect data and recover stolen computers. The company has key partnerships with global leaders, including Apple, Dell, IBM/Lenovo, Gateway, HP, and Toshiba.
www.absolute.com