Industry Challenges

If you can identify with the common Retail Replenishment challenges below, then an Integrated Retail Replenishment solution might be right for you.

Over-Complicated Merchandising Processes

• New product development and introduction not aligned with merchandise planning and execution
• Fractured planning process, cannot reconcile plan easily
• Allocation and replenishment not driven by recent sales data
• Promotion planning is lengthy, manual process prone to error
• Markdowns sacrifice margins unnecessarily

Inefficient and Costly Supply Chain

• Incorrect inventory by retail trend may force expedited shipments, sacrificing planned margins
• Lack of event tracking throughout the supply chain
• Excess inventory in the supply chain
• Inventory not localized correctly
• Cross-channel order fulfillment difficult

Challenges Understanding Shopper Demand

• Poor understanding of market forces and lifestyle trends driving demand of retail products
• Marketing, merchandising and logistics not aligned
• Lack of clean, consistent, centralized data

Uninspired Shopping Experience

• Merchandising strategy and shopping experience inconsistent across channels
• Inadequate use of social media to engage “24/7 connected” customer and increase brand loyalty
• Insufficient staff coverage in stores during peak hours; lack of personal service
• Unimaginative product assortments and displays create "Fast Retail Fatigue"
• Lack of inventory visibility in store – retail products available in other stores, new retail product delivery dates
• Slow and complicated point of sale (POS) store systems

Difficulties in Corporate Operations

• Compliance: Unified SOX, Global Trade & Risk, Factory Human Rights, Product Safety, Environmental Sustainability
• Global financial consolidation, flexible financial reporting and revenue recognition
• Difficult to recruit and retain the best employees

Solution Benefits

Integrated Merchandising Processes

• Collaboration tools streamline design, production and procurement
• All plans are one plan delivering aligned and targeted assortments
• Allocation and replenishment based on sales activity
• Promotions executed accurately, increasing sales and loyalty
• Markdowns based on real time inventory, only where necessary

Streamlined Supply Chain

• Capitalize on retail trends and optimize inventory levels in supply chain during the right delivery period using one version of master data
• Track work in progress (WIP) in factories, finished good delivery through supply chain to distribution center (DC) and stores
• Visibility to all product and transportation costs
• One process manages cross channel order fulfillment

Understand Your Shoppers

• Understand market forces and lifestyle trends that drive demand
• All internal groups aligned to the same plan
• Master data provides one version of the truth
• Integrate to external data sources

Positive Shopper Experience

• onsistent merchandising strategy, shopping experience in all channels
• Use of Facebook, Twitter, YouTube and smart phones to capture consumer zeitgeist and create brand loyalty
• Optimized floor coverage in stores to provide personalized service
• Stylish, enticing assortments and displays
• Provide visibility to new product launches and inventory by product attributes at all stores
• Fast, easy checkout at point of sale (POS)

Efficient Corporate Operations

• Ensure compliance: unified SOX, Global Trade & Risk, Factory Human Rights, Product Safety, Environmental Sustainability
• Fast and accurate global financial consolidation and closing in multi-language, multi-currency, and multi-cultural environment
• Recruit and retain the best talent throughout the enterprise

Retail Customers

• Boston Pizza
• LS travel retail North America
• Petro-Canada
• Alberta Motor Association
• Nygard
• Kal Tire