Integrated Back Office ERP for Professional Services
The next generation Professional Services Organization (PSO) is faced with a wide spectrum of business imperatives and challenges to ensure on-going success and profitability.
Industry Challenges
- Increasing activity to earn their share of the market
- Reducing overhead costs while continuing to hire the brightest, most cost-effective talent
- Increase the ratios of billable staff by improving efficiency and reducing operational waste
- Reducing administrative costs to improve billable utilization rates
- Increasing bid-to-win ratios and minimizing the amount of time and effort spent in a sales cycle
Flexible technology solutions designed specifically for project-based organizations have aided best-in-class firms in establishing the optimal balance of maximizing customer satisfaction, running a streamlined operation and constantly increasing the efficiency of services and internal processes to support the above objectives.
To learn how you can add value to your professional service company by integrating resource management with sales and service delivery, watch our Resource Management Integration Webinar.
Ideaca has office locations in Toronto, Kitchener, Edmonton, Calgary, Vancouver, and USA. To speak with one of our Professional Service experts directly, call 1-866-816-4332 or contact us online.
Solution Highlights
- Integrated and flexible back office solution to support project-based organizations throughout the entire lifecycle
- Core ERP functionality in addition to advanced project management, billing, resourcing and reporting functionality such as budgeting or utilization reporting
- Reporting and Business Intelligence tools to enable client and project-related analysis for informed decision making
- Real time client, contract, budget and project management details to monitor progress and cost overruns
- Easy-to-user interface that streamlines time entry, billing and expense management
- Client-specific invoicing, billing models (TandM, fixed cost), expense rules and change orders
Solution Benefits
Leading PSO’s continually strive to optimize project and company profitability, days sales outstanding (DSO) and SG and A costs. We have experience helping PSO’s effectively manage business operations through a fully integrated solution based on Microsoft Dynamics AX.
- Gain critical insight into financial, resource and project management data
- Assign resources, establish billing rules and revenue recognition and report at any level of detail such as company, business unit, client, product, project, task etc.
- Maintain tight control over costs and shorten billing cycle time
- Integrate key business systems and information
- Role-based access to information allows your employees and management team to always have the access to the information they need to successfully do their jobs
- Eliminate project cost overruns, conflicts and allocation issues
- Proactively manage project teams by viewing and analyzing proposed team member availability and workloads before booking projects
- Stay compliant with corporate, client and government regulations
Resource Management Integration
Webinar on how to best integrate resource management with sales and service delivery.
Revenue Leakage
Ideaca whitepaper around the root causes of revenue leakage accross all Professional Services Organizations.
Time Management
This time entry best practices report discusses the value of technology enabled time entry, time entry components and the benefits of incorporating time entry best practices with your time management solution.
Resource Management Webinar
Webinar on how to best integrate resource management with sales and service delivery.
Knowledge Centre
Visit our Knowledge Centre to download insightful articles, whitepapers, webinars and videos.
Latest News
Ideaca moves up 27 spots on the 2013 Branham300
Ideaca is a CDN Top 100 Solution Provider
