Oil and Gas companies provide customers with field services as a primary business or as part of long-term customer service and support. Depending on the size and type of organization, field services may involve a handful of employees in a local area or thousands of staff internationally. Regardless of whether such field services represent the primary business, a secondary profit center, or a competitive differentiator, organizations with a field service component depend on efficient coordination among distant field employees, dispatch and office staff, and the organization’s collective customer and business knowledge.
Our experienced team of oil and gas consultants coupled with our solution accelerators and an integrated software offering from Microsoft are all critical components to minimize your risk, optimize your performance and reduce your total cost of ownership.
Learn how Ideaca can help. Contact us online or call 1-866-816-4332.
Field Services for Microsoft Dynamics AX is an end-to-end field services management system. It can efficiently integrate customer, business, and operational information, making that information accessible to both office and field staff as needed for maximum efficiency in work scheduling, assignment, completion, parts inventory management, equipment management, reporting, and billing. The solution optimizes decision-making with automated best-fit matching between service requests and resources, and it streamlines management of contracts, service-level agreements, and resources.
Key benefits include:
Partner with Ideaca and discover how our people and services can give your business the edge over the competition.
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