The customer portal delivered by Ideaca provides us with a clear market differentiator in regards to servicing our customers.
EVP and Chief Technology Officer, Radiant
The landscape of the life sciences industry has changed dramatically over the past decade amidst a slowdown of drug sales, rising drug development costs, pricing and pipeline pressures, the growth of generics, patent expirations and a climate of increasingly stricter regulations. Business models need to evolve to respond to increasing challenges for shorter R and D cycles, intensified competition, customer demands, and financial constraints.
The rate of change is significant and the impact applies to people, processes and technology. To realize successes in this new landscape, life science companies need to predict the future, enable their business community, and strategically lead through innovative change that will drive results. Ideaca helps Life Science companies address these challenges with solutions that are suited to your specific business. Ideaca has extensive experience in the Life Science Industry, delivering solutions that leverage existing investments and increase business agility.
Ideaca consistently delivers solutions to address the pressing challenges facing the pharmaceutical and medical device industry segments. We have implemented solutions for many of the industry leaders in Canada including: Apotex, Biovail, Maxxam, Somegen,and Glaxo SmithKline. With over 10 years of experience and 200 active consultants we have demonstrated success through our deep understanding of the industry.
To learn more about our life sciences experience, contact us online or call 1-866-816-4332 and ask to speak with a training management specialist.
What Areas Can We Help With?
We have a proven track record of working with life sciences companies. The following are some of the solutions that we delivered in the life sciences industry to help improve effectiveness of sales and marketing, human resources, finance and operations.
Corporate Intranet Applications for Self ServiceProvide users with information and services to automate core administrative tasks
Corporate users across life sciences companies are looking for ways to replace off-line manual administration tasks. The Ideaca self-service solution provides capabilities for employees to better manage their work and personal information in areas such as compensation information, benefits information, pay information, expense reporting, office services, compliance/security and training information.
SOP and Training ManagementProvides effective and compliant SOP and Employee training
Maintaining FDA compliance is a critical requirement for the life science industry. Life sciences companies need to improve the methods of distributing SOP compliant training, validating and testing the materials and documenting SOP training activities. The Ideaca SOP and Training Tracking solution provides capabilities for configuration of SOP’s, Policies, Forms, Batches, changes requests, electronic Signatures (21 CFR Part 11 compliant) and review and approvals
Customer Relationship ManagementAchieve optimal benefit from Sales and Marketing Spend
Life sciences companies are rapidly changing business models with significant scrutiny placed on sale and marketing investments. This requires greater insight to understand, predict and optimize the effectiveness of sales and marketing spend. The Ideaca solution addresses this emerging trend by providing capabilities to support campaign management, sales force automation, customer analytics and marketing automation.
Bayer Crop Science
Bayer CropScience, a leader in crop production for the agricultural industry, increases planning and analysis capability of rebate program with the implementation of a Master Data Management, Custom Application, and Reporting Solution.
BC BioMedical Laboratories
Biomedical Laboratory, the largest community laboratory in British Columbia, improves service and reduces dependency on paper with Dynamics CRM 4.0 Integrated with Biztalk.
Somagen Diagnostics, a leader in Canada’s medical diagnostics technology industry, improves customer service and opportunity management with the implementation of Microsoft Dynamics CRM.
For more Customer Success Stories, click here.
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